About us
WELCOME TO CERTIFIED MARMOSET GUARDIANS
WHO WE ARE…
Founded by Monty and Mimi Roach, Certified marmoset guardians is a family owned and operated breeding and private zoological facility. Certified marmoset guardians is licensed by USDA and Texas Park & Wildlife. Our mission is to provide the highest quality husbandry and care to our animals, while sharing our passion for exotics through education and the conservation of endangered and threatened species. Dozens of exotic species are cared for across 1,600 acres of beautiful Texas hill country. marmoset, monkeys and impala are some of the many African and European hoof stock that freely roam our expansive pastures. Kangaroos and wallabies enjoy long walkabouts when they are not lazily lounging in the sunshine. Lemurs, fennec foxes, marmosets and other smaller exotics play all day in their enriched outdoor environments. Even the tiniest of nocturnal mammals, hedgehogs and sugar gliders, call Certified marmoset guardians their home
Fast, Free Delivery
At Certified marmoset guardians Pet Online Store, we understand the importance of getting your pet supplies quickly and without hassle. That's why we offer Fast, Free* Delivery on all orders above 1000$. Whether you're stocking up on food, toys, or baby marmoset monkey you can trust that your order will arrive swiftly, ensuring your furry friend never goes without.
…AND WHAT WE DO
We selectively breed, raise and tame several species that are either placed in approved private homes or other zoos or exotic ranches. Many even remain here under our care or are retained to further improve the genetics of the species we raise through our various captive breeding programs. We believe in putting in the extra time and effort to provide the healthiest and friendliest exotic pets. At Certified marmoset guardians , we prioritize customer service and back all of our babies lifetime support, as well as health guarantees in many cases.
Reviews of Our Customers
The delivery of the finger marmoset monkeys was quick and easy, and the level of care really stood out. It made the entire experience feel warm and memorable.
Very fast delivery, nice prices. Here you can find everything that would make your pet healthy and strong.
Such a wonderful experience from start to finish The finger marmoset monkeys arrived safely and quickly, and the extra touches really made it unforgettable.
Great store with high-quality care for their finger marmoset monkeys. I’m really happy with everything, and their service is excellent—they are always responsive and helpful, which means a lot to me.
Amazing service The finger marmoset monkeys arrived quickly, and the added goodies were such a nice surprise.
I couldn’t be happier The delivery was fast, and the goodies included with the finger marmoset monkeys were such a heartwarming surprise.
FAQs
Air transport
Air transport is generally chosen when distance or timing makes speed the priority, but it comes with stricter airline rules, limited monitoring, temperature and routing constraints, and more exposure to cargo handling and delays. For live primates, shipment containers and handling have to meet species-specific transport standards, and cargo acceptance often depends on weather windows and airline facility hours. In practice, air tends to be best when the destination is far away and a same-day or overnight move is necessary, but it can be the more stressful and expensive option.
Ground transport
Ground transport usually means fewer transfer points and more consistent oversight, which can lower stress and make it easier to monitor food, water, temperature, and behavior during the trip. It is often preferred for regional moves because the animal stays in a controlled vehicle with fewer custody changes, though the trip may take longer and be affected by traffic, weather, and road delays. Ground is also often easier to customize for rest stops, contingency plans, and direct door-to-door delivery.
YES,
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
Yes, we offer discounts on selected baby monkey supplies, including pet toys, food items, and cages. We also may have special offers on bundle orders or seasonal promotions, so it’s always worth checking in with us for the best value
you can usually contact customer support while shopping, and we offer help by chat, email, or a contact form for questions about products, shipping, returns, or refunds. For the smoothest help, keep your order details handy and reach out as soon as you need assistance
The buyer is responsible for all care costs of animals purchased including, but not limited to, housing, feeding and veterinary care. However, if at any time you decide the animal is not a good fit for your home, the animal must be returned to Certified marmoset guardians at the buyer's expense and time. The buyer may not sell, gift, or rehome the animal to anyone else, unless the new owner is approved by us in writing. This policy is enforced in order to ensure our exotic animals will always have a good home and adequate care. Failure to comply can result in legal action.
All babies are guaranteed to be in good health and free of parasites, illness and disease at time of pickup. If you believe your new baby has parasites, illness or disease, you must take him/her to a licensed vet experienced with exotics within 48 hours of pickup and report the issue to us within the same timeframe. If the vet determines that the animal was sold in ill condition, you may return the animal for a replacement only. A vet report written by a licensed veterinarian experienced with exotics stating that the animal was sold in ill condition must be forwarded to Dragonstone Ranch in order for claims to be considered. Animals must be returned within 3 days of pickup date for this guarantee to be valid. Any injuries or medical conditions developing after the buyer picks up the animal are not covered by this health guarantee. Animals shipped by a third-party transporter are also not covered by this guarantee, as we have no control over what happens to the animals during transport. Once the animal has left our care, Certified marmoset guardians makes no guarantees of the animal's condition when it arrives.
Our African pygmy hedgehogs come with an extended health warranty
All deposits are nonrefundable and nontransferable. A nonrefundable deposit will be required to reserve the animal of your choice. Acceptable forms of payment are exact-, Zelle, CashApp, Chime, Apple Pay or PayPal Friends & Family. We do NOT accept Goods & Services payments through PayPal. There is a limit of 2 different payment methods per order, with the exception of the deposit. For local pickups, the remaining balance will be due on the scheduled pickup date if paying in cash. If paying electronically, payment must clear at least 24 hours prior to the pickup appointment. For purchases of animals that are to be transported, the remaining balance must be paid 7 days prior to the first scheduled day of the transport.
Animals will be delivered by a USDA-licensed pet transporter on the next available route via door-to-door ground transport. Routes are nationwide and occur once or twice a month. Before purchasing, please bear in mind that we cannot provide a delivery date until our transporter does. While we will try to get your baby to you as soon as possible, not all routes travel through every state. Delivery estimates are not guaranteed, as factors such as traffic, construction and weather conditions can affect actual delivery dates/times. Actual delivery can occur at any time, day or night. Buyers will be updated with delivery estimate changes, and drivers will contact the buyer directly by the phone number disclosed on our application when they are upon approach. Buyer or authorized receiver must meet with the drivers within 15 minutes of arrival, show government-issued photo ID and sign all accompanying forms (USDA Transfer Form and Certified marmoset guardians contract). Failure to comply to these terms will result in the transporter leaving with the animals. The buyer may then choose to have the animals redelivered at the buyer’s expense, including daily boarding fees if the animal needs to be boarded at Certified marmoset guardians in between transport routes, or they may choose to cancel the sale. A cancellation of the sale will result in forfeiture of all deposits, shipping fees and vet fees, and another shipping fee will be charged to transport the animals back to the seller. Any remaining balance after a 50% restocking fee of the original purchase price will be refunded to the buyer if the sale is canceled. However, if any animal has been neutered or permanently altered, there will be NO REFUNDS.
TRANSPORT DEPOSIT: A nonrefundable deposit of $200 is required to book transport. Some private transporters may require a larger deposit.
It is our policy to choose the soonest transport route in order to get babies to their new families during the optimal bonding period. For pickups, we allow a 7-day grace period from the date of reservation or ready date, whichever is later. If the buyer chooses to reschedule pickup or transport to a later date, they must pay for the animal in full by their ready date, and all payments will be nonrefundable. They will also be subject to a daily boarding fee as listed in the below schedule, which is also nonrefundable and needs to be paid upfront.
